return policy

it's a bummer... sometimes it's just not meant to be.

that's ok... we are here to make you and I both happy!

Click HERE to begin your return.

 

IN-STORE return policy:

JEWELRY & ACCESSORY SALES ARE FINAL. No returns or exchanges.

HOME DECOR, CLOTHING, HANDBAGS, & FOOTWEAR: Items to be returned or exchanged must be unwashed, unworn, and/or unused with tags/stickers still attached and must be accompanied by a receipt.

All returns or exchanges must be received within 14 days of the original purchase date. Customer will either receive merchandise credit or may exchange for another item. There are no cash or credit card refunds under any circumstances.

All sale items are final sale.

 

ONLINE return policy:

Please let us know what you plan to return and your purpose for the return.

JEWELRY & ACCESSORY SALES ARE FINAL. These items have been inspected before shipping. No returns or exchanges.

HOME DECOR, CLOTHING, HANDBAGS, & FOOTWEAR:  Returns are only for store credit. Store credit may be used online or in-store. Items to be returned must be unwashed, unworn, and/or unused with tags or stickers still attached. All returns must be postmarked (or brought into the store) within 14 DAYS of delivery date. Customer will receive merchandise credit via email. We reserve the right to refuse a refund if the item appears to be damaged by the customer.

There are no credit refunds under any circumstances.

All sale items are final sale.

Due to the fast selling pace of limited quantity items, exchanges are not available online.

Please note: when shipping your item back to us, we strongly recommend that you use a delivery confirmation and track your package. Shoppe Smitten is not responsible for lost items. Once your return is received please allow up to 5 business days for this to process. 


Questions? Need extra assistance? Did we make it weird? Don't hesitate to contact us!